Fleet & Servicemanagement 6.x Release History

Current Mercury Managed Print Services Release History

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FSM Version 6.14f

• XML-RPC function fsm.server.device.getclicks returned error if counter values started after the start date.

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FSM Version 6.14e

• New XML-RPC function fsm.server.device.getclicks.

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FSM Version 6.14d

• Event mails concerning 'No response from printer' were not sent.

• CSV import (server): Column 'Active' added.
• Info1, Info2 and Info3 fields of device records can be used as criterion for reports.

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FSM Version 6.14c

• With threshold notification mails the article no. of orderable supplies was not delivered but expected by Evatic CC.
• Some reports didn't show device data since v6.14 when exported to PDF.

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FSM Version 6.14b

• SMTP: Fixed an issue when using explicit TLS without STARTTLS.
• User page did not show up with a very large number of accouting users.
• Setting of accounting default users for copy, scan and fax charges did not work with very a large number of accouting users.
• Input field for supply price only accepted 3 characters.
• Assigning maintenance events owned by administrator as dealer caused errors.
• Gauge on dashboard tiles was broken.
• After import of user XML sent from NPS, users haven't been marked as modified.
• Parsing reply mails failed with umlauts.

• New report for device properties.

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FSM Version 6.14a

• Since version 6.14 the included web server used for simple installation was broken.
• Since version 6.14 HTTP(S) file transfer failed due on MIME encoded file names.
• HP SDS support: Fixed an issue where the HP SDS state couldn't retrieved from printers that have bee monitored by several clients.
• User details: 'Valid until' could not be set since PHP 7.
• Activation of a hardware independend license could fail.
• If software was activated, the FSM Server tray icon did not reflect the license state properly.
• Maintenance, Thresholds and Alerts: Model suggest was broken.
• SMTP: STARTTLS fixed.
• SMTP: If using SSL, always port 465 was used.

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FSM Version 6.14

• When creating a new user, the specified password was applied to the default user since V6.11a.
• Setting empty passwords were not possible since V6.12.
• SMTP: Mails could not be sent without user/password being specified (since V6.13).
• SMTP: Sending mails could fail in V6.13.
• Web client: Fixed an issue where click volume reports showed negative total values.
• Web Client: LDAP groups with username containing umlauts failed to log in.

• Improved support of HP Smart Service Devices.

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FSM Version 6.13

• Hardwarekey-independent license activation fixed.
• HP-SDS: Activation failed, if configured email adresses (e.g. comma separated) were longer than 127 characters.
• Server: The new option of sending an email to the customer's address whenever the note of an event is changed by a reply mail did not work for replies with XML attachments.
• Mobile login fixed.
• Server: Report 'printer models' did not show model names.
• SNMP-Extender (64 bit) inadvertently was 32 bit.

• Server: Thresholds criteria now are combined. Remaining pages, remaining days or remaining percent, each criterion with a set value will be checked. A threshold will be triggered if at least one of these conditions is fulfilled..
• Webclient: Reworked user interface.
• Webclient: Optimized layout of pdf sheets when exporting supply orders.
• Webclient: In dashboard the printer widget can now optionally display marker levels.
• Automatic update of pmd files now also updates the ca certificate file that is required for peer SSL certificate verification.
• Support of user defined CA certificate store in PEM format. This store must be named "cacert-user.pem" and placed into the "%commonappdata%\docuFORM\DevFleetMgmt\server" directory.
• TLS 1.2 support for POP3S protocol.
• SSL 3.3 support for HTTPS protocol.

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FSM Version 6.12

• Server: Sending a reply mail to an event mail with an unknown event identification was causing an exception.

• Webclient: New dialog for changing passwords.
• Server: A new notification mail confirms clearing events by reply mail.
• Server: A new option at customer user notifications 'mail on update of event note' will send an email to the customer's address whenever the note of an event is changed by a reply mail.

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FSM Version 6.11a

• Fixed an issue where printers could become not licensed after updating a Fleet & Servicemanagement version that still had the old license system.
• Webclient: Supply graph on printer page was showing as title of HP icon 'HP JAM' instead of 'HP SDS'.
• Webclient: Creating a new dealer with HP SDS support granted did not save this right.

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FSM Version 6.11

• Client: After a printer search automatic data transmission to the server took place before the queried printer data were processed.
• Server: Unchecking single orders after clicking 'select all' in order history did remove the check mark but did not reset the selection state.
• Server: Deleting a customer did not delete the submitter client, this was still shown with 'no data available' for customer name.
• Server: Ignore reply mails with invalid submitter.
• Webclient: Unlicensed printers where shown in report 'Fleet Management Status'.
• Webclient: Creating a new threshold rule did not save it's action(s).
• Client Setup: Fixed an issue where an additional source identifier has been created, although a pre-configured identifier already existed.
• Webclient: Fleet management report did not show states if printer did not deliver copy counter and/or fax counter.
• Webclient: Changing update policy of submitter clients failed when previous value wasn't initialised.
• Webclient: If printer models like Canon iPF750 1.38 reported a marker class as "1.3" e.g. for MattBlackInkCartridge, the marker level report failed.
• WebClient: Improved marker level report speed.
• Server: Improved marker refill detection query.

• Integration of "HP Smart Device Services" (aka HP JetAdvantage Management) v1.5.
• Order XML now also contains tags for threshold event id <threshold_event_id> and shop event id <shop_event_id> that caused the order.
• Webclient: Supplies change analysis report now also shows aprox. remaining pages and days at change, if available.

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FSM Version 6.10

• Configuration server: Possible crash with simultaneous access fixed.
• Configuration server: Zip error message fixed.
• Client: After restart tasks which were saved to disk could not be transferred to server.
• Server: Limit of TCP-connections using XMLRPC increased from 64 to 256.
• Server/Configuration server: Possible crash when shutting down fixed.
• Client: When network scan was configured, the scan was ending 1 address before last available IP address.
• Server: The printer list did not show the column for managed if a dealer was set to read only access.
• Server: With automatic supply orders the standard order note was used instead of a manually modified note during manual supply request.
• Server: FM reporting now calculates total volume as total printing volume + copy volume + fax volume.
• Server: Defining coverage of rules did not allow adding customers who have names that are part of another customer's name.
• Server: Automatic monthly click volume mails covered the month before last month.
• Server: Automatic quarter year click volume mail for 2nd quarter covered first half year.
• Setup: Misleading german error message 'Fehler beim Entpacken der WibuKey Treiber', if client service could not be stopped.
• Server: Notification mails for threshold events had incomplete message text if language was set to Italian, French, Spanish or Portuguese.
• Server: Setting the 'order preferred' state for supplies did not work. 'Order preferred' can be chosen between alternatives, i.e. supplies of same SNMP type and same colorant for same printer model.
• Server: Model report ignored printers without PMD file assigned.

• New license system and product activation.
• Server web app: Dealers now can clear SNMP events and threshold events of a specific printer manually.
• Client web app: PHP updated to version 7.1 (7.1.2).
• Close manual tickets by replying the email with '[clear]'.
• Showing 'Contact' or 'Description' in printer overview, if data is filtered by these columns.
• Software signed with code signing certificate.

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FSM Version 6.0a

• Override of snmp contact and snmp location of a printer couldn't be switched off during csv import.
• Prevent loading of report options and client list from an older session from browser cache.
• Compact client database (Access) at program start.

• Backup directory of the installation is no longer used.

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FSM Version 6.0

• Manual clearing of threshold events did not work for printers without PMD file assigned.
• FSM Client GUI: saving settings produced an error message if password wasn't changed.
• Dealer- or customer specific data transmission password did not work with data transfer per XMLRPC.
• If addresses of card reader and printer are the same, no assignment is needed.
• Page counter mail in 'CSV Mini' format did not show color copies correctly.
• Select all checkbox with order history did not work properly.
• Client tray application: Menu item 'Install license' removed.

• Automatic online software update of the client.
• Dongle support removed.
• Thresholds now support e-mail as well as order shop. While formerly only one of those two options was possible, now one of them or both can be activated.
• FSM clients will no longer be able to use the insecure SSLv3 protocol to transfer data to a FSM web server.
• Click volume mail now supports 'CSV Mini' format as attachment.